Warranty and Repair

Biocare provided 1 year warranty for hardware from the invoice date after being confirmed with quality defected and Free Software upgrade service

Please note that any physical damage to the products VOID the product's warranty.

If there are hardware malfunction when you use the product from Biocare, please contact with our technical support  firstly, The support will require the invoice number and SN number for the defective hardware, and confirm if  it is in warranty or not,  then Our support will send the cost list for repairing, and how to return the hardware to us


Payment Term:

100% payment in advanced by Paypal, Western union, Money gram, or Wire Transfer before delivery


Lead time

Sample units in stock

Regula order need 5-15 working days



Usually We ship goods by DHL, Fedex, UPS, TNT, EMS or other carriers, and will take about 5 to 10 days you will receive your goods

If you have forwarder for shipping, we can send the goods to your forwarder and provide customs document after received 100% payment